Return & Refund Policy

Brand: Class 1 (TheClass1.com)
Contact Email: class1luxury@gmail.com
Phone: +91 7219830156

At Class 1, we focus on delivering premium-quality apparel with strict quality checks. Please read our return and refund policy carefully before placing an order.

Returns

• Returns are accepted only if the product is damaged, defective, or incorrect at the time of delivery.
• Return requests must be raised within 48 hours of receiving the order.
• To initiate a return, please email us at class1luxury@gmail.com with:

• • Order ID

  • Clear photos/videos of the issue

  • Brief description of the problem

Non-Returnable Items

• Products that have been used, washed, altered, or damaged after delivery.
• Items without original tags, labels, or packaging.
• Sale or discounted products (unless received damaged or incorrect).

Refunds

• Once the returned product is received and inspected, we will notify you about approval or rejection of the refund.
• Approved refunds will be processed within 7–10 business days.
• Refunds will be credited to the original payment method only.

Exchange

• Exchanges are subject to product availability.
• Exchange requests follow the same conditions as returns.